Services
Diagnosis, repair and supply — all under one roof
Three connected services covering the whole lifecycle of a Peugeot or Citroën navigation and multimedia system.
Repairs & Updates
The core of what we do. We repair the navigation and multimedia head units fitted to Peugeot and Citroën at component level, then update the firmware and maps before the unit leaves the bench.
What is included
- Full incoming diagnosis and a fixed written quote
- Component-level board repair (no swap-outs that lose your coding)
- CD / DVD drive rebuild or replacement
- Latest available firmware and map database
- Load test of 24–72 hours before dispatch
- 6-month warranty and refitting support
Typical cases we see
- Black or flickering screen, backlight failure
- Unit stuck on the logo or stuck in a reboot loop
- No GPS position or very slow to find satellites
- CD/DVD not loading, ejecting or reading discs
- No sound, distorted sound or one dead channel
- "Insert navigation disc" errors, corrupt map data
- Bluetooth / telephone module not connecting
- Reversing camera image missing or scrambled
Send the head unit only unless we ask for the screen or GPS antenna as well.
Get a free quote
Online Diagnostics
Before you remove anything, let us confirm what is actually wrong. Many "dead" units are a blown fuse, a wiring fault or a software glitch — and we would rather tell you that than take your money.
What is included
- Fault analysis from your description, VIN and photos
- A view on whether the unit, the wiring or the car is at fault
- Step-by-step removal guidance for your model
- An honest recommendation — repair, exchange or leave alone
- A fixed quote that stands once the unit arrives
Good reasons to start here
- The symptoms are intermittent or hard to describe
- You want a second opinion before paying a main dealer
- You are not sure which unit or antenna is involved
- You need to know the cost before committing to shipping
Diagnostics feedback is provided by email. There is no charge when it leads to a repair with us.
Get a free quote
Complete Systems
When a unit is beyond economical repair, or a car needs a system it never had, we supply complete kits and individual components — configured to your VIN wherever the platform allows.
What we can supply
- Refurbished exchange head units, tested and warranted
- Colour and monochrome displays
- GPS antennas and aerial amplifiers
- Wiring looms, connectors and adapters
- Map update media and activation keys
- Retrofit kits (e.g. RD4 to RT3 style upgrades)
Common projects
- Upgrading a radio-only car to full navigation
- Replacing a water-damaged or stolen unit
- Sourcing a display to match an already-good head unit
- Building a known-good spare for a fleet or classic
Tell us the VIN first — it determines which units and features your car will accept.
Get a free quoteUnits and vehicles we cover
If your unit is not listed, ask anyway — this covers the most common families, not everything we can help with.
| Unit | Also known as | Typical vehicles |
|---|---|---|
| RT3 / RT4 | Magneti Marelli, colour nav | Peugeot 407, 607, 807 · Citroën C4, C5, C6, C8 |
| RT5 | WIP Nav | Peugeot 308, 3008, 5008, RCZ |
| RT6 | WIP Nav +, Magneti Marelli | Peugeot 308, 508, 3008, 5008, RCZ · Citroën C4, C5, DS |
| RNEG / RNEG2 | MyWay, NaviDrive | Citroën C4, C4 Picasso, C5, C8, Berlingo |
| SMEG / SMEG+ | Touchscreen | Peugeot 208, 2008, 308, 508 · Citroën C3, C4, DS3, DS4, DS5 |
Faults we repair most often
A quick reference — most units arrive with one of these.
- No display / black screen
- Reboot loop or stuck on logo
- No GPS fix or drifting position
- CD / DVD drive will not load or read
- No sound or a dead audio channel
- Corrupt or missing map data
- Bluetooth / phone pairing fails
- Reversing camera not displaying
- Buttons or touchscreen unresponsive
- Clock / settings not retained
- Language stuck or wrong
- Firmware update failed part-way
Frequently asked questions
How long does a repair take?
From the day your unit reaches the workshop, most repairs are completed and dispatched within 3–7 working days. Including international shipping both ways, plan for around two weeks door to door.
Will I lose my settings or coding?
No. We repair the failed components on your original board, so the unit keeps its identity, coding and pairing with your car. That is the main advantage over a dealer replacement.
What does it cost?
You receive a single fixed quote after diagnosis, based on the fault and the unit. There is no charge if we conclude we cannot help, beyond your return postage.
Do I send the screen and antenna too?
Usually just the head unit. If your fault points to the display or the GPS antenna, we will ask you to include it. When in doubt, ask before packing.
I am outside the EU — is that a problem?
No. We regularly work with customers in the UK, Switzerland, Australia, the USA and beyond. Mark the parcel as "used electronic unit for repair and return" and keep a copy of our quote for customs.
What warranty do I get?
Every repair carries a 6-month warranty from the date the unit leaves us, covering the work carried out and the components we replaced.
Describe your fault and get a quote
It takes a couple of minutes. Include your VIN and the unit type and we will come back with a diagnosis and a price.